Terms of use

1. Preamble

1.1 The Company

GolriGames SAS, hereinafter referred to as the “Company,” is registered with the Troyes Trade and Companies Register (RCS) (Troyes B 925 277 972) with a capital of three thousand (3,000) euros.

SIREN: 925277972

Intra-Community VAT Number: FR 60925277972.

Its headquarters are located at 8T rue du Grand Ménétrier, 10000 Troyes, France.

Its contact email address for general inquiries is coucou@zequiz.com

1.2 Purpose

These Terms and Conditions govern, on the one hand, the use of the Service and any additional services offered or made available by the individual or legal entity acting within their organization (the “User,” “Customer,” “You,” and “Your”). On the other hand, they describe the Company’s rights and obligations toward the Customer.

This is a license agreement (“Agreement”) between the User and the Company.

1.3 The Website

The website zequiz.com, hereinafter referred to as the “Site,” is provided to the User for general information about the Service and to access the Service.

1.4 Terminology

Any use of the above terminology or other words in the singular, plural, capitalized, and/or he/she or they is considered interchangeable and therefore refers to the same.

2. The Service

ZeQuiz, hereinafter referred to as the “Service,” is a SaaS solution enabling the Customer to host interactive games for an audience of players in real time via web browsers. The Service is available on the websitesdashboard.zequiz.comandapi.zequiz.com, as well as the domain and subdomains ofzequiz.live

Each game session allows players to answer different types of questions or challenges from their computer or smartphone.

The organizer can create their own questions and challenges within the Service using text, images, and audio.

Game sessions are hosted by an organizer who acts as the game master: they control the pace of the session, validate or reject answers, and initiate the connection to the session. All features of the Service are described on the website page: All ZeQuiz Features. The features available to the User depend on the plan they have subscribed to.

3. User Obligations

The User agrees to carefully read these General Terms and Conditions of Use for the Service. By using the Service, the User acknowledges having read these General Terms and Conditions and having accepted them.

The Company reserves the right to modify the Terms of Service at any time. The Company will notify Users of changes made to these Terms of Service, and Users must accept them to continue using the Service. In the event of non-acceptance, the User may request the deletion of their account and the termination of their subscription, if applicable.

The date of the last update to these Terms of Use is displayed at the bottom of this page.

The User must use the Services in compliance with the Terms of Use as well as applicable laws and regulations. The Company shall not be held liable for any misuse of the Services by the User.

Without limitation, the User must comply with the following guidelines:

• Be eighteen (18) years of age or older to use the Service.
• Do not create accounts using automated methods.
• Provide your full legal name, a valid email address, and any other information requested to complete the registration and purchase process.
• Do not share access to the Services; additional licenses are available through the Services.
• Ensure the security of your account and password. The password chosen to create an account on the Service must meet a high security standard. The Company disclaims all liability for any loss or damage resulting from a breach of this security obligation. You are responsible for all content posted and all activities performed on your account.
• Do not post on the Site, on any blog or social media platform, or more generally on any communication channel, any opinions or comments that are harmful, defamatory, insulting, discriminatory, or illegal against the Company and the Services.
• Notify the Company as soon as possible of any bugs, incidents, or security issues that the User encounters or observes.
• Notify the Company as soon as possible of any complaint, claim, or legal action by a third party related to the User’s use of the Services.
• Do not create more than one free account
• Do not use the site for unlawful or illegal purposes that could be contrary to public order and morality (e.g., violent or pornographic content, racist or xenophobic content, defamatory content, etc.)
• Respect intellectual property rights
• Do not use or display any material that infringes upon intellectual property rights or the rights of third parties
• Do not modify, falsify, adapt, or hack the Service or the Site in any way, or modify any other website in a manner that gives the impression it is linked to the Service or the Site
• Collect or store personal data via the Service in compliance with applicable regulations
• Do not use the Service to gain unauthorized access to a third party’s computer system or to engage in any activity that could damage, control, or interfere with a third party’s computer system and violate its integrity or security
• Do not attempt to gain unauthorized access to third-party accounts, computer systems, or networks connected to the Company’s server or a third party’s server through hacking, password guessing, or any other means

The Company has the right to suspend or terminate a User’s account and to refuse any current or future use of the Services, or any other service of the Company, in the event of non-compliance with these Terms of Use.

Any violation of this document will result in the deactivation or deletion of the User’s account, as well as the deletion and forfeiture of all content associated with the account. The Company reserves the right to refuse to provide the Services to anyone, for any reason, and at any time.

Termination resulting from a breach by the User does not entitle the User to any refund of fees already paid.

4. User Rights

4.1 Data Protection Policy

The Company’s Privacy Policy describes all user rights regarding their data, details on the data collected, its use, and the protective measures in place.

The processing of personal data carried out in connection with the use of the Service is also governed by a Data Processing Agreement (DPA). This DPA forms an integral part of these Terms of Use.

4.2 User Content License

In connection with the use of the Services, the User may upload to the website or share photos, videos, images, data, text, and other types of works (“Content”). The User retains the intellectual property rights and other rights they hold in such Content.

The User is fully responsible for their Content and the implications of its distribution via the Services. By uploading or sharing Content, the User represents and warrants the following:

• They are the creator and owner of the Content, or possess the necessary licenses, rights, consents, and authorizations to allow the Company to use and distribute such Content under the license described below.
• The Company’s use of the User’s Content, in accordance with the Terms: (a) does not violate or infringe upon any third-party rights, including but not limited to copyrights, trademarks, patents, trade secrets, moral rights, privacy rights, publicity rights, or other intellectual property rights; (b) does not defame, slander, or infringe upon another person’s privacy, publicity, or other proprietary rights; (c) does not cause the Company to violate any law or regulation;
• User Content is not considered objectionable, profane, indecent, pornographic, harassing, threatening, embarrassing, hateful, or inappropriate by a reasonable person.

By using the Services, the User may share their content with the community (making their content public). In this context, to ensure the provision and promotion of the Service, the User grants the Company and its trusted partners the right and license, royalty-free and worldwide, to use, reproduce, host, store, transfer, display, modify, adapt, rearrange, create derivative works, and exploit, in whole or in part, the User’s content.

It is specified that the User will receive no payment, royalty, or other compensation, and that no additional authorization, notification, or attribution is required for the use of the User’s public content.

The User hereby releases the Company from any claims related to their rights, obligations, privileges, claims, demands, actions, or lawsuits in connection with their content, including, but not limited to, any liability related to the authorized or unauthorized use of their content, as well as claims related to the right of publicity or economic losses.

4.3 Account Deletion

The User may delete their account from their profile on the Service. The account will be deleted within fifteen (15) days of the request.

If the User no longer has access to their account, the request may be made through customer support after verification of the request’s origin.

If the User has subscribed to a paid plan of the Service, it will be canceled and no pro-rata refund will be issued.

All of the User’s content will be immediately deleted upon cancellation. This information cannot be recovered once the account has been canceled.

4.4 Termination

If the User has a paid subscription plan with no commitment, they may terminate it. See the dedicated Termination section for terms and conditions.

5. Use of the Site and Services

The Company reserves the right to deny a User access to its Services or to terminate such access in the event of a violation of these Terms and Conditions. The Company reserves the right to refuse to provide the Services to anyone, for any reason, and at any time.

6. Changes to the Service

The Company may suspend or modify any service or feature of the Service at any time. To the extent possible, Users will be notified of such changes to the Service in advance.

7. Force Majeure

In the event that a force majeure event, as defined by French law and case law, prevents the Company or the User from fulfilling their obligations, the obligations of the Company and the User shall be suspended for the duration of the force majeure event.

If the force majeure event prevents the affected party from fulfilling its obligations for a period exceeding thirty (30) days, the party whose obligations are not directly affected by the force majeure event shall be entitled to terminate the Terms of Use by providing written notice to the other party.

In the latter case, no compensation shall be due from either party.

8. Service Offerings

8.1 Introduction

The Service offers free and limited access to any User who creates an account. Once registered, the User may choose from several offers and pay to receive the desired service. The Service offers monthly and annual subscriptions as well as time-limited offers.

Subscriptions are non-binding and may therefore be canceled at any time. Access to the associated features will remain active until the end of the paid period.

8.2 Free Account

The level of service associated with free use is described on the Site’s offer pages as well as in the User’s private area on the Service.

The terms of the free offer may be changed unilaterally by the Company.

8.3 Paid Plans

The Service offers various paid plans for Users. Subscription to these plans can be done in two ways:

• via the Service, where the entire process is automated and payment is secured by Stripe.
• by contacting the Company, where the process is handled manually and payment is made via bank transfer.

All prices listed on the Site, the Service, and in communications with the Company are exclusive of tax. VAT will be applied in accordance with applicable law.

If the User manages their plan via the Service, they can change their plan independently. If the User has an active plan, upgrading to a more expensive plan entitles them to a credit on the new plan prorated to the remaining time. Downgrading to a less expensive plan does not entitle the User to any refund.

Changing plans may result in the loss of data, certain features, or the capacity of the User’s account. The Company disclaims all liability related to such losses.

The features of the Services associated with paid plans may be changed unilaterally by the Company. The Company will notify the User of changes to the subscribed plan.

Pricing for paid plans may change, but existing plans will remain in effect unless otherwise stated. Any pricing changes may be communicated via the contact information provided by the User.

8.4 Term & Termination

The offers available on the Service display the service duration (monthly/annual)

Subscription-based plans are non-binding. The User may cancel a subscription at any time from their private account on the Service or by contacting the Company’s support team. Renewal is enabled by default.

For “one-time offer” plans, no renewal is active; the term is three (3) months. After this period, access is no longer available.

Access to associated features will remain active until the end of the paid period. No refund will be issued on a pro-rata basis for the duration of use.

The Company may terminate a non-binding offer with one (1) month’s notice via email.

Furthermore, the Company reserves the right to suspend or terminate the User’s account without notice, to cease providing all or part of the Services, or to terminate any offer in the event of a violation by the User of the Terms of Use or legal or regulatory obligations.

Furthermore, the Company reserves the right to take any civil or criminal legal action against the User in the event of a breach leading to termination.

Termination resulting from a breach by the User does not entitle the User to any refund of fees already paid.

8.5 Refund

In the event of termination, no refund will be issued on a pro-rata basis for the period of use.

In the event of a dispute, the applicable regulations and/or the decisions of the courts and/or the refund policies of the platform where the payment was made shall apply.

8.6 Penalties

In the event of non-payment for offers related to the Service, the Service will be suspended.

If payment is governed by a specific contract between the Company and the Customer (see Exceptions), penalties will apply. Penalties will be due starting the day after the payment date indicated on the invoice and continuing until the date on which full and complete payment is made. The rate of late payment penalties corresponds to the terms in force under French law.

These penalties shall be automatically due, without the Company needing to send a reminder to the User.

The User shall also be required to pay the Company, as of right, a lump-sum amount of at least forty (40) euros for collection costs representing the amounts owed by the User to the Company.

9. Service Level Agreement

9.1 Company’s Liability

The Company commits to a 99% availability rate for the Services.

The Company provides and maintains the Service used by the Customer and makes the Service available via its SaaS website.

The Company responds to support requests within a reasonable timeframe.

The Company takes steps to escalate and resolve issues appropriately and in a timely manner.

The Company commits to maintaining good communication with the Customer at all times.

The Company will always strive to resolve issues as quickly as possible; it recognizes that the Customer’s use of the system is essential to its business and that any downtime may result in costs.

However, the Company cannot guarantee specific timeframes for resolving issues, as their nature and causes can vary greatly. In all cases, the Company commits to making every effort to resolve these issues as quickly as possible and will provide regular updates on progress to the Client.

9.2 User Responsibility

The User agrees to notify the Company of any issues in a timely manner.

The User agrees to use the Services in the manner for which they were designed and on the platforms specified by the Company (operating systems, web browsers).

The User remains solely responsible for any public distribution and must, where applicable, obtain authorization from collective management organizations (SACEM, etc.).

The User agrees to maintain open communication with the Company at all times.

When the User collects information from participants via the ZeQuiz platform (for example, as part of a quiz or promotional campaign), they act as the data controller within the meaning of applicable data protection regulations. It is their responsibility to ensure the lawfulness of this collection and to provide participants with the required information.

10. Help & Support

Help and support services are available on the Site and the Service via chat and support forms. The response time is less than 48 hours during business hours and on business days.

If the User has subscribed to a plan providing access to Premium support, the dedicated channel will strive to respond within 8 hours during business hours and days; 12 hours on weekends and holidays.

11. Exceptions

In the event that a specific contract between the Customer and the Company has been established to provide the Service, the contract supersedes the payment terms and/or any other provisions of these General Terms of Use.

12. Limitation of Liability

The Company shall not be liable for any indirect, special, incidental, consequential, or punitive damages arising from the User’s use of or inability to use the Service, or from the User’s reliance on the Service.

This includes loss of profits, data, or customers, business interruptions, as well as computer failures or malfunctions. This exemption applies even if the Company was or should have been aware of the possibility of such damages.

Please note that in certain regions or jurisdictions where the law prohibits the exclusion or limitation of liability for these types of damages, the Company’s liability, as well as that of its suppliers, is limited to the extent permitted by law.

13. Case Study

The User agrees that the Company may use their experience with the Services as a means of communication and a marketing tool with other companies, the media, and third parties.

The only information that may be disclosed is: the User’s company name and general statistics such as usage rates and satisfaction rates.

It is strictly prohibited to disclose data regarding the content of quizzes and games or any other information explicitly designated as confidential.

In exchange, the User is authorized to use these case studies for promotional purposes with its employees or customers.

14. Intellectual Property Rights

The content available on the Site and the Service, including text, photographs, images, icons, videos, software, databases, and other elements, is the property of the Company and is protected by intellectual property rights. This also includes their compilation and organization.

Content published by Users on the Site and the Service, as well as its compilation and organization, is protected by the intellectual property rights of the relevant users.

The names and logos of the Company and the Service appearing on this Site are registered trademarks and/or trade names protected by law. These trademarks must not be used for products or services not affiliated with the Company and the Service, nor in any manner likely to cause confusion among consumers or harm the reputation of the Company and the Service.

Without explicit permission, users are prohibited from copying, reproducing, displaying, modifying, transmitting, publishing, adapting, distributing, broadcasting, licensing, transferring, or selling, in any form or by any means, the content of the site or exploiting such content in any other manner without the prior written authorization of the Company.

15. Language

Users expressly agree that these Terms of Use are written in French. Translations into other languages are provided for informational purposes only. In the event of any discrepancy, only the French version shall be binding between the parties.

16. Jurisdiction and Applicable Law

These Terms of Use are governed by and construed in accordance with French law, without regard to conflict of laws provisions.

If the User and the Company fail to reach a settlement agreement, the User and the Company irrevocably agree to submit any dispute arising from the interpretation or enforcement of the Terms of Use to the exclusive jurisdiction of the Courts of Troyes, France.

The User is informed of the possibility of submitting a dispute to mediation or any alternative dispute resolution procedure.

17. Reporting Content

If you believe that any content is illegal, inappropriate, or infringes upon your rights, including your moral rights or intellectual property rights, you may send a notification to the Company at: signal@golrigames.com

Notifications regarding an alleged intellectual property infringement must include the following information:

(a) your address, phone number, and email address;

(b) a description of the copyrighted work that you believe has been infringed;

(c) a description of where the alleged content is located, including a link or screenshot if possible;

(d) a statement from you indicating that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;

(e) an electronic or physical signature of the person authorized to act on behalf of the copyright owner;

(f) a statement by you, under penalty of perjury, that the above information in your notification is accurate and that you are the copyright owner or are authorized to act on behalf of the copyright owner.

If the Company is notified of an infringement, it may, in its sole discretion, remove such content from the Service, or take any other action the Company deems appropriate, subject to applicable law, without prior notice to the user or the other party who provided such content.

18. Use of Artificial Intelligence

The Service offers artificial intelligence features (“AI Features,” “ZeBrain”) designed to assist users in generating, enriching, rephrasing, and analyzing quiz-related content (e.g., questions, answer suggestions, etc.).

The AI Features process only the Content you choose to submit to them. Your account data (last name, first name, email, payment information, account settings, technical logs, etc.) is never used for these purposes.

AI-generated outputs may contain errors, approximations, or biases. You remain solely responsible for the Content you publish (including AI results) and for its compliance with laws and our Terms of Use.

AI Features may rely on third-party service providers acting as subcontractors (OpenAI). Transfers outside the EU/EEA may occur; these are governed by appropriate transfer mechanisms (standard contractual clauses).

Unless you explicitly consent, we do not use your Content to train our own models, and we instruct our service providers not to use it to train theirs. When this setting is not available, the relevant feature is disabled for that service provider.

We may retain prompts and outputs on a limited basis solely for the purposes of traceability, security, and service improvement (excluding training), for a maximum period of twelve (12) months.

We may update the AI Features. Any substantial changes will be notified, and the Terms of Service will be updated accordingly.

Last updated on 03/21/2026